Today’s busy schedules and high-tech vehicles leave most drivers with neither the time nor inclination for a Saturday afternoon of shade-tree tinkering. But motorists still can do their part by becoming involved in the process with their repair shop and auto technician. According to the experts at the National Institute for Automotive Service Excellence (ASE), good communication between shop and customer can help ensure satisfactory auto service.
Here’s a checklist from ASE of what you need to know and what you need to communicate to help make the repair process go smoothly:
• Do your homework before taking your vehicle in for repairs or service.
• Read the owner’s manual to learn about the vehicle’s systems and components.